Privacy Policy

Last updated: May 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number / messaging contact (e.g., WhatsApp, WeChat)
• Company name and job title
• Any information you submit through our contact forms

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations
• Communicate with you about our products and services
• Improve our website and user experience
• Analyze website traffic and performance
• Prevent spam, fraud, or misuse

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Understand how visitors use our website
• Improve website performance
• Support analytics tools such as Google Analytics

You can disable cookies in your browser settings, but some parts of the site may not function properly.

4. Information Sharing

We do not sell, trade, or rent your personal information.

We may share information only with:

• Service providers (such as email hosting, analytics, or website hosting services)
• Logistics or shipping partners (only if necessary for business communication)
• Legal authorities if required by law

5. Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data usage
• Request restrictions on processing

To exercise these rights, please contact us using the information below.

7. Third-Party Services

Our website may use third-party services such as:

• Google Analytics
• Email service providers
• Hosting platforms
• Embedded content (if any)

These providers may collect data according to their own privacy policies.

8. Data Retention

We retain personal information only as long as necessary for business purposes or legal obligations.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Wechat: pets2001

Tel: +86 18550098868